Setting Up The Department

I have had the conversations I needed to in order to get an inside look at what a Sales and Marketing department would look like.

Besides learning what I need to do to bring people and groups in I also learned that there are a lot of things that I do not have and I will have to create. I need to build a foundation and create one sheets with information about what we offer so that I will have informational sheets for when I go to companies and start prospecting. I need to have something to leave them with otherwise as soon as I walk out the door I will be forgotten and then it would have been for nothing.

Ok so what do I need to create:

  • FAQ
  • Fact Sheets about locations
  • Packages we have
  • Timelines
  • Updated Contracts
  • What food selections we have
  • BEO (Banquet Event Order)
  • A Spreadsheet for communication
  • Quotes
  • Invoices
  • Event Master Form
  • Flyers for Specific events

I also need to come up with promotions to try and sell events, the marketing side. For the first thing I am going to do is put up an event table at each of our locations with a contest to win a free event. I am going to do a jar where people have to guess how many items in the jar in order to win. This will give me contact information for people who already go to our locations, but may not have thought about having an event with us. I think one of the biggest reasons we do not have more private events is because people don’t even think we do that. If that is the case these tables will help with that. I am fortunate that I already have people walking in the door that I can sell to, but the whole goal is to bring in more and try and bring new people in. This table idea will not help with brining new people in, unless word of mouth gets around. What it will do is help generate extra income from the guests that already walk through our doors.

Another thing I have learned from my research is that you have to utilize what you have. Think about what makes your company special. Also how can your company help someone else or groups. We are normally so focused on working on the company from the inside out that we never really take the time to see our company from our guests perspective. By thinking about how the guests look at us we will be better able to sell them something they didn’t realize they needed.

The thing that makes what I am selling beneficial to a certain group would be making something that can be a frustrating situation an easy one. I am able to sell birthday party packages to our guests. With the birthday party packages we can do a public showing, so it is more affordable, and we can do a private event for them, something more special and not everyone does it. By creating, because we do not have anything like this now, birthday party packages we are able to assist parents in trying to figure out what to do for their child’s birthday party. Birthday party planning can be frustrating for some, so if I can create a package that is simple for our guests and inclusive so they don’t have to go around to a lot of different places to make the party happen I can help our guests while getting more business.

I also learned from my conversations that the easier it is for guests to book something the more likely they will. If the conversations with guests is not clear and they have to jump through hoops to get information they will just move on. Also when a guest contacts you about doing an event you need to respond back as soon as possible because the guest will tend to go with the first person who responds, as long as it is in their price range.

Ok I have a lot of things to work on in order to get this department rolling.

So Much Has Changed

It has been a while and in that time so much has changed. I did start my new job and that was going well for a while. Then things started to go back to the way they were before and I ended up doing my original job and my old job.

I have some blog posts that I had created during that time, but I was not in the right head space to want to put anything up. I was in a state of frustration and maybe a little depression. I am now going to post those and after they have been posted, continue with my new adventure. I have decided to leave my company and this will be my last week here.

Life is constantly changing and evolving and we need to be open to change if something is not going the way you want. My decision about leaving my company was a hard one. I have learned a lot here and have really enjoyed the people I work with. For me this choice was made because I mentally have not been motivated here. I had been getting frustrated with things that I did not get upset with in the past and that to me was a sign that it was time to move on. There were things that lead up to the moment of me deciding that I was done and over the next few posts you will see how it unfolds.

I could just start fresh and not post any of the posts I made while things were not great, but I do know that other people may be going through or have gone through what I have. I hope in someone reading my posts that they can learn something from my experiences. For the longest time I thought the things I went through not many people did and the more people I meet and talk to the more I learn that we all tent to go through the same or similar things, granted each persons situations are different, but the underlining issues or emotions are the same.

If you are not happy with the situation that you are in then just remember that you are the only one who has the power to change that.

How To Give Your New Job a Fresh Start

Starting a new job can be stressful and it can also be exciting. There are many reasons people leave a job and go to another one, but no matter what job you start it is always the same, a fresh start. Maybe you wanted to leave your job because you felt under appreciated, someone kept trying to take your job, people were mean to you, you didn’t know how to do the job, it was to much stress, but no matter the reason you need to go into the new job with a fresh start in mind. Sometimes you don’t leave the company, but just changed departments or maybe you stayed in the same department, but you have a new role in the company. No matter what the situation is, you still need to look at it as a fresh start.

How to give your new job a fresh start:

  • Leave any negativity behind. By brining old drama to the new job you block your creativity and thoughts for the new one, because you will only focus on the negativity of the old. If the reason you left your old job was because of negativity then thinking about that still will mean that you didn’t really leave your old job, it is still with you.
  • Leave any frustrations behind. If there was something that was frustrating about your job before then you need to address what that was and make sure you do not do the same things in your new job. This is an opportunity to put those frustrations aside and go forward. If the frustrations are something that can be corrected then this is the time to do it.
  • Be positive!! I can not stress the importance of this one. No matter how your day is going be positive. A negative mind will ruin your job before it starts. Whatever issues that you had with the old job this is the time to fix them in yourself. A negative mind will only see the bad in things. When you remain positive you do not have stress. If you keep thinking that things will work out then they will. That is the same if you think things are going to fail, they will. Go into the job saying to yourself that you will be successful! You will do an amazing job!
  • Reflect on yourself. This is something that we all should do more often. It is an amazing thing when you can look at yourself and realize that you can do something better. Look at what you did great in your past job and look at what you might have failed in your last job. Now are there things that you could have done differently to change the outcome? Use that to be more successful in your new job. Make sure to take the things that you do really well to your next job. Sometimes we focus to much on what we need to do better that we forget to strengthen what we do well. If you focus on the things you do well, you will do them even better.
  • Have fun!! If you are going to a new company you will be meeting all new people. Make new friends and develop those relationships. We can learn so much from other people if we just take our pride out of the equation and listen. Use that to your advantage. There will be new restaurants that you can try for lunch. Maybe you will find a food that you had never tried and end up loving it. Learn new things. Not every job is the same and we should constantly be learning new things. You spend more time with your co-workers than you do your own family sometimes so why not make it a fun environment to work.
  • Remember nothing is permanent. This is not to scare you, but rather to say that if things are not going well that you are not stuck. You do not have to stay in a place that is draining you. On the other hand if you do love your new job, remember that there is always someone who will want to take your job. Do not dwell on that fact, but make sure you are on top of your game. Everyone has ups and downs, but as long as you are still engaged in your job you will be find.
  • Create balance in your life. Starting a new job can take a lot of your time at first while you get settled in, but remember that you do not live to work. You work to live. Remember that you have a personal life that also needs attention. Sometimes we get so focused on our professional lives that we forget to take care of our personal lives. Finding that balance can be hard, but if we are actively trying to get/maintain that balance then we will be more successful. Work hard and play hard. What is the point in killing yourself at work if you do not get to enjoy the spoils of your labor. Remember you matter to.

I am practicing all of this as well. I didn’t leave my company so some of these points are harder for me than if I did leave, but I am making an active effort for myself. I need to follow these “rules” in order to give myself the opportunity to be successful.

Remember if your dreams do not scare you, then they are not big enough. If you are thinking about taking a leap and going after a new job, I say do it! You got this! Go out into that world and show it how amazing you are!

5 Ways To Help After A Disaster

When someone goes through a disaster there are so many things going on. The person who it is directly affecting has so much to think about all at once and those who care about them only want to help. Here is a list of things to keep in mind when wanting to help someone in need. I am writing these rules from my experience from the Paradise Camp Fire, but they can be translated over other disasters such as floods or earthquakes. I am not saying by any means that I am an expert in this type of situation, but I have seen from personal experience what it is like. So no this is now that “law” of what to do, but my opinion from experience.

  1. The first and most important thing to remember is that the person who is suffering has so much going through their mind that first day and the devastation of what has happened has not even sunk in. Do Not ask them what they need, because honestly, they don’t even know. They have not begun to think about the future and how-to re-build or deal with what has happened. If they lost someone, or a pet, there is so much more emotions there. The best thing to do is tell them that you care about them and that you will be there for them should they need support.
  2. Do not tell them that it is just stuff. Yes, that is a fact that it is stuff and that as long as their families are safe that is all that matters. The reality is that the “stuff” was years of their life that they built up through hard work and every item means something. People lose photos of family members, friends, and people they have cared about that are now gone. Sometimes people lose family heirlooms. Those items cannot be replaced. Things like clothes can be replaced, but have you ever thought about the cost of replacing a whole wardrobe? Just to give you an idea about what replacing a wardrobe would cost, underwear (5 for $20 x 2 = $40), shirts ($15 each on average x 10 = $150), pants ($20 each on average x 5 = $100), and pajamas ($20 each on average x 5 = $100). The total for 10 days is $490. The prices I quoted were from Target. I personally have never thought about having to replace my essentials so in making this and looking at the numbers it really opens my eyes to what additional stress has been put on everyone who lost everything.
  3. Be aware when you are donating items. When donating items to people in need make sure that it is actually items they need and you are not just giving them the stuff you meant to take to Goodwill and never did. The clothing items should be in good or like new conditions. Please do not give them items with holes, rips, or stains in them. They are trying to re-build their lives so give them items that will help them be successful in life. I know we all want to help that first day and do what we can, but remember that they maybe displaces and do not have somewhere to store all the items you want to give them. As time goes on they will need to replace everything so donations of big items at that point would be good. At first the best type of donations are cash, given directly to the person you know or a GoFundMe account, or gift cards for them to use to buy the items they need. Donating food is a good thing, but you don’t know what some people dietary needs are or any restriction that they may have and that is why gift cards or cash sometimes is a better option. If you are going to donate through an organization make sure you do research to find out how much of your donation is actually going to go to the people in need, you would be surprised how many organizations only give a small percentage of the donation to the people in need.
  4. Be that shoulder or support system for them. Losing everything causes to so much stress. If you can be their rock or a crutch to help hold them up it will help their situation even if they don’t realize it till later. Some things that you can do to help out. If they have children offer to watch their children so the adults can do something as simple as going to dinner together, this will allow the parents to talk candidly with each other and not worry about upsetting the kids. It will also give the adults time to stop and think about the situation. Even just watching their kids so the parents don’t have to worry about entertaining the kids is huge. You can also be their point person for other family members. It is a lot to handle when everyone is calling you non-stop asking if you are ok and what you need. You can be the person who calls the rest of the family and tells them that they are safe and what they do or do not need at that time. Also if they were evacuated and don’t know if they lost everything or not and then find out that they did lose everything you can be the one to call family members and tell them as it will be too emotional for them to articulate that to others. You can be the one to set up a GoFundMe account should that be needed. If someone is missing you can be the one to put that out on Facebook to try help. Always remember that to these people their whole world is crumbling down around them in that moment. They will have thoughts going through their head like why did this happen to us, how could I have prevented this, what will I do now, and where will I live now. If they have children there concern will be about what is best for the children. Going through something devastating is a trauma and never try to play that down. It will take a good amount of time for them to ever feel safe again. It will be something that they will never forget. Imagine going to bed every night wondering if a fire will come while they were sleeping and they would not be able to get out, now you know how they are feeling. Don’t tell them to be happy or not to be sad. Their feelings are valid and you cannot fix it for them. Just be there for them.
  5. Be creative with how you give back. There are so many more ways for you to be able to help without having to give money or donate your items. If you are unable to help financially you can always help with your time. If it is a large scale disaster you can volunteer to help at shelters, places that are housing displaces animals and people, places that are giving out food or clothing donations. Giving your time can be just as helpful as giving money; sometimes it is even more helpful. You can help clean up after a disaster; this is also an opportunity to be there emotionally for them, because as they go through the rubble they will get emotional. Let them feel what they are feeling, but hug them and tell them they are not alone and that they are loved. If you own a business you can offer your services or skills, such as free haircuts and blowouts, veterinary skills or nursing skills for injured animals and people. If you have a spare bedroom or extra room in your home you can help by giving them a warm safe place to sleep at night. They might have lost their car so you can offer to help by driving them around to where they need to be. There are so many things that can be done that do not have to be monetary donations.

The most important thing to remember is that emotions will be high and anything can set someone off and make them sad or even mad. Never tell them that it is not ok, because it is more than ok. Everyone copes in their own way, so even someone who seems like they are ok and put together may just be feeling like they need to be strong for everyone else, but when they are alone they break down. Know that no matter what someone says, even if they say they are fine, inside they are not, hug them and let them know they are not alone. Sometimes even that simple act can mean so much.

This is a safe space to share your experiences, to vent about your situation, or to offer your advice about what you may have experienced and how people can help so please feel free to comment on this post. If you need someone to talk to or vent to and you don’t want to do it publicly reach out to me by email and I can be that person for you.

Donations for Paradise Camp Fire

If you were looking for a place to make direct donations to the people of the Paradise Camp Fire you can do that here. Please do NOT feel like you have to donate here. I only put this here because I have had people emailing asking if I was taking donations. The money collected will be given directly to families from Paradise who are in need. I am not going to donate it to a foundation, as that involves to much paperwork and time for those families when they need help now, not later.